Informativa sulle spedizioni

At Atelier Khayzah, every order is carefully prepared and packaged with attention to detail. We aim to ensure your pieces arrive safely and in excellent condition.

Order Processing
Orders are processed within the processing timeframe stated at checkout or on the relevant product page. Once your order has been dispatched, you will receive a shipping confirmation and tracking details where available.

Shipping & Delivery
We offer domestic and international shipping. Delivery estimates vary depending on your location, selected shipping service and carrier. Please note that delivery timeframes are estimates and are not guaranteed.

International Orders & Customs
International customers are responsible for any applicable customs duties, import taxes, brokerage fees or other charges imposed by their destination country. These charges are not included in Khayzah’s product or shipping prices unless expressly stated at checkout.

Atelier Khayzah is not responsible for delays caused by customs authorities, postal services or circumstances beyond our control.

Shipping Address
Please ensure your shipping information is accurate and complete before placing your order. Khayzah cannot guarantee address changes once an order has been processed or dispatched.

Lost or Delayed Packages
If your order experiences an unusual delay or appears to be lost, please contact the carrier or us with your order number so we can assist.

For information about exchanges, returns and refunds, please refer to our Returns Policy.